Store Policies

All online sales are eligible for a full refund (excluding the cost of shipping). If you are unsure of your size, please reach out to us via email, (laurelandjack616@gmail.com) BEFORE placing your online order.

Items purchased in store can be returned within 14 days of purchase as long as the tags are attached and the receipt is present for proof of purchase. All in-store purchases are eligible for store credit only. Items with tags removed or no proof of purchase may be returned for store credit only.

Online orders will be processed and shipped within 1-3 business days from date of purchase. Shipped orders will be sent via USPS with a tracking number (US only). We are not responsible for returned, damaged, lost, or stolen packages, nor are we responsible for incorrect addresses. We ship to the address provided at checkout. If a package is returned due to an incorrect address, we are happy to resend it to you, but may charge an additional shipping fee. Shipping fees are non-refundable, even if orders are returned.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, email address, phone number, shipping/billing address, payment information (such as credit card details), and any other information you provide voluntarily.

Non-Personal Information: Browser type, IP address, referring website, pages visited, and similar information collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill your orders, including sending you order confirmations and updates.

To communicate with you about your orders, account information, and promotional offers.

To improve our products, services, and website functionality.

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To comply with legal obligations and resolve any disputes.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

When we believe disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

5. Your Rights Regarding Your Information

You have the right to:

Access the personal information we hold about you.

Correct any personal information we hold about you that is inaccurate or incomplete.

Request the deletion of your personal information, subject to legal requirements.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.